Do you offer Cash on Delivery?
Yes, all orders are Cash on Delivery. You pay only when your order arrives at your doorstep, and we call to confirm every order before dispatch.
Is shipping really free?
Yes — free shipping nationwide on every order, no minimum spend required.
How long does delivery take?
Orders are dispatched within 1–2 business days, with delivery typically taking 3–5 business days depending on your city.
What if the size doesn't fit?
We offer easy 7-day size exchanges on unworn items. See our Shipping & Returns page for details, or use our Size Guide before ordering to get it right the first time.
How do I know what size to order?
Check our Size Guide for PK-to-UK size conversions, or message us on WhatsApp for a free fit check before you order.
How can I track my order?
Use our Track Your Order page — enter your order number and contact details and our team will confirm your order status over WhatsApp right away.
How do I contact you?
Reach us anytime on WhatsApp or email chapalistan.store@gmail.com. See our Contact Us page for more.