Shipping
We offer free shipping nationwide on every order, no minimum purchase required. Orders are typically dispatched within 1–2 business days. Once your order ships, delivery across Pakistan usually takes 3–5 business days depending on your city.
We call to confirm every order before dispatch, so please keep your phone reachable after placing an order.
Returns & Exchanges
We offer easy 7-day size exchanges on unworn items in their original condition and packaging. If your size doesn't fit right, contact us within 7 days of delivery and we'll arrange an exchange.
To start a return or exchange, message us on WhatsApp or email chapalistan.store@gmail.com with your order number.
Cash on Delivery
All orders are Cash on Delivery (COD) — pay only when your order arrives at your doorstep.